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MEF ACADEMY
3A06-3A07, Block A,
Phileo Damansara II,
No. 15 Jalan 16/11, Seksyen 16,
46350 Petaling Jaya,
Selangor Darul Ehsan,
Malaysia

Tel: 603-7498 7200
 
 
Human Resource Management & Development
Behavioural Based Interviewing Skills
 
Objectives

The program has been designed to assist participants to evaluate an interviewee using STAR (Situation, Action, Action & Result), with an emphasis in STAR– Action. Participants will be guided further to evaluate Action (which usually consists of several steps) and develop Probing Questions and to identify Positive and Negative indicators that contributes to Results
• Understand the expectations of Current day workforce
• Understand the method of mapping Competencies based on job Descriptions
• Able to interact in an informal manner during the Interview
• Able to identify the Positive & Negative indicators in Behavioral Competencies using STAR

 
Topics Covered

COURSE OUTLINE
MODULE 1: WHY BEHAVIORAL INTERVIEWING
MODULE 2: UNDERSTANDING COMPETENCIES
MODULE 3: THE RECRUITMENT PROCESS
MODULE 4: QUESTIONING TECHNIQUES & S.T.A.R METHOD
MODULE 5: THE INTERVIEW
 
*For more information, please click and refer to the brochure.

 

 
Target Audience

• Recruitment Managers
• HR Managers / Executive
• Heads of Dept / Section Heads

 
Methodology

• Lectures / Presentation
• Videos
• Mock Interview Session
• Group Discussion

 

 
Scheme SBL Fee
Duration 14 Hours Members Less