The objective of this training is to provide participants with a clear understanding of ISO standards, with emphasis on the Quality Management System (ISO 9001). Participants will learn the purpose and benefits of ISO standards, key principles of quality management, and the structure and requirements of ISO 9001. The training aims to develop understanding of process-based thinking, risk-based approach, documentation and control of processes, roles and responsibilities, and continual improvement. By the end of the program, participants will be able to interpret ISO 9001 clauses correctly, apply QMS concepts in their workplace, support effective implementation, and contribute to compliance, performance improvement, and customer satisfaction within their organization.