This course focuses on developing emotional intelligence (EI) to enhance effectiveness and relationships in the workplace. Participants will learn to recognize and manage their own emotions, understand others’ perspectives, and respond constructively in challenging situations. The training covers key EI competencies such as self-awareness, self-regulation, empathy, communication, and relationship management. Through practical exercises, real-life scenarios, and reflective learning, participants will gain the skills to improve teamwork, manage conflict, strengthen leadership effectiveness, and create a positive, resilient, and emotionally healthy work environment.