This course equips leaders and HR practitioners with the knowledge, tools, and frameworks to design, implement, and sustain effective performance management systems, aligned with organizational strategy. Participants will learn how to translate strategy into meaningful KPIs, manage underperformance constructively, and implement Performance Improvement Plans (PIPs) that are fair, legally defensible, and development focused. Through real-world case studies, hands on exercises, and guided frameworks, participants will gain clarity on managing high performers, average performers, and poor performers while ensuring accountability, engagement, and continuous improvement.