Emotional Intelligence in the Workplace (August)

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Emotional Intelligence in the Workplace (August)

Learning Objectives

In today’s fast-paced and increasingly complex work environments, technical skills alone are no longer enough to ensure professional success. Emotional Intelligence (EQ); the ability to recognize, understand, and manage one’s own emotions while also being attuned to the emotions of others has become a critical competency in building effective teams, fostering strong leadership, and maintaining a positive organizational culture. This one-day training program is designed to help participants develop and strengthen the five key domains of emotional intelligence: self-awareness, self-regulation, motivation, empathy, and social skills.

Who Should Attend

  • Managers, supervisors, and team leaders
  • Human resource and L&D professionals
  • Customer service representatives
  • Project and operations staff
  • Anyone seeking to improve interpersonal effectiveness and workplace communication

Entry Requirements

Certification & Exemptions

Course Information:
  • icon Scheme: HRDC Claimable - SBL Khas
  • icon Venue: MEF Academy Center PJ
  • icon Commencement Date: 14/08/25 [1 Day(s)]
  • icon Course Normal Price: RM 1,000.00